Privacy Policy
Last Updated: October 2026
Builders Firm (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, submit contact forms, or communicate with us via SMS.
1. Information We Collect
We collect personal information that you voluntarily provide to us when contacting us or requesting our services, including:
Name
Email address
Phone number
Physical address or project location details
Any message contents or attachments you submit
2. How We Use Your Information
We use your information strictly to:
Provide construction estimates, project updates, and customer support.
Communicate with you via phone, email, or SMS regarding your inquiry.
Manage customer relationship management (CRM) workflows.
Improve our website and service offerings.
3. SMS Opt-In & Mobile Information Protection (A2P 10DLC Mandatory Clause)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your phone number and SMS opt-in consent are kept strictly confidential and used solely by Builders Firm to communicate with you directly.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers (such as hosting or software platforms like GoHighLevel) solely for the purpose of operating our business, delivering services, and communicating with you, under strict confidentiality obligations.
5. Your Rights & Opt-Out Options
SMS Messages: Reply STOP to any SMS text to immediately cancel text communications. Reply HELP for help.
Email & Data Access: You may request to review, update, or delete your personal information stored with us at any time by contacting hello@buildersfirm.com.
6. Contact Information
For questions regarding this Privacy Policy, please contact us at:
Builders Firm
8910 University Center Ln, Office #400
San Diego, CA 92122
Phone: +1 442-524-4444
Email: hello@buildersfirm.com